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Your privacy matters
Our Carbon Limited’s (also expressed as "OCL", "company", "we", "us", "our" and "Websites") has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for www.ourcarbon.com.
OCL Limited reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. OCL respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the type of information we may collect from you or that you may provide when you visit the Websites and our practices for collecting, using, maintaining, protecting and disclosing that information. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites.
Or contact us at:
27 Old Gloucester Street, London, England, WC1N 3AX
Should you wish to report a complaint or if you feel our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House Water Lane
GDPR and Personal Data Definitions
What is "Personal Data"?
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
"Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".
What is "Usage Information" and "Usage Data"?
"Usage Information" or "Usage Data" is information about an individual’s online activity that, by itself, does not identify the individual, such as browser type, operating system, top viewed and visited pages and links on our website, top entry and exit points, number of form completions, time spent on pages, top downloads, top keywords used offsite to lead customers to our website, information collected via cookies, and other device event information such as system activity, crashes, and hardware settings. Generally, we do not consider Usage Data as "Personal Data" because Usage Data by itself usually does not identify an individual.
What kind of information we collect and when?
Use of the Website
We collect Personal Data and Usage Data from you when you create an account to use one of the services, contact us for help or information or request other services. We collect the information and content that you submit to us when you input your information in a form on our website, request additional information on a service and when you enter comments or submit a review or complaint.
Sign up and Registration
You provide Personal Data to create an account with us. We need this data for administrative and security purposes.
Sign up with Google
Automatic Usage Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect Usage Data about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking).
The information we collect automatically is statistical data and does not include personal data, but we may maintain it or associate it with personal data we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalised service, including:
- Estimation of our audience size and usage patterns.
- Store information about your preferences, allowing us to customise our Websites according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Websites.
Storage and management of your data
Ourcarbon.com stores your Personal Data until it is no longer necessary to provide our services or until you ask us to delete your Personal Data.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access: You have the right to ask us for copies of your personal information.
- Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you. If you wish to opt out of a particular marketing email from the Websites, you may do so by clicking "unsubscribe" as is standard and we will action that instruction. Users of the Websites are able to edit and delete most of their Personal Data and if you have any queries or complaints we encourage you to contact us at [email protected].
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, OCL) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target interests of our users to enhance the experience on our online properties. Third parties serve cookies through our website for advertising, analytics and other purposes. This is described in more detail below.
Types of cookies
The specific types of first and third party cookies served through our websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific online properties you visit).
Essential website cookies: these cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as access to secure areas.
Performance and functionality cookies: these cookies are used to enhance the performance and functionality of our websites but are non essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
Analytics and customisation cookies: these cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our websites for you.
Advertising cookies: these cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Social networking cookies: these cookies are used to enable you to share pages and content that you find interesting on our websites through third party social networking and other websites. These may also be used for advertising purposes.
How your information is used
We use the cookie data that we collect to operate, improve, and personalise the Websites.
You agree that we may use your cookie data as follows:
- To provide the services to you.
- To fulfil any other purpose for which you provided it.
- To operate, improve and personalise the services we offer, and to give each user a more consistent and personalised experience when interacting with us.
- For customer service, security, to detect fraud or illegal activities and for archival and backup purposes in connection with the provision of the Services.
- To communicate with you as authorised by you to inform you about our services.
- To better understand how users access and use the website and services, for the purposes of trying to improve the Websites and services and to respond to user preferences, including language and location customisation, personalised help and instructions, or other responses to your usage of the services.
- To help us develop new services.
- To provide you with advertising and direct marketing that is more relevant.
- To assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with the services.
- For any other purpose with your consent.
How to manage cookies
You can set your browser not to accept cookies, and the information at www.allaboutcookies.org tells you how you can remove them from your browser. However, in a few cases, some of our website features may not function as a result.
Disclosure of Information
- With your consent.
- To our affiliates.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep cookie data confidential and use it only for the purposes for which we disclose it to them.
- To fulfil the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- For legal purposes: We also may share information that we collect from users, as needed, to enforce our rights, protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions.
- We will disclose cookie data as we deem necessary to respond to a regulation request, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share cookie data as required to pursue available remedies or limit damages we may sustain